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Recent Projects
Here are some examples of what we have done in the past six
months:
Facilitating a two-day conference for a Property and
Construction Group. The purpose of the conference was to introduce
the new Global Strategy. We designed interactive sessions
around the themes of: Change, Customer Experience and how
to enhance it, Adding Value and Moving forward.
A 2 month programme to train all of the Facilities managers and staff in a large City Law Firm, covering areas such as team effectiveness
and Client service.
A series of short Client service training workshops for Legal Secretaries – City Niche Law Firm
A 3 day management training programme for new managers – designed and delivered for the Kuwait – Saudi Arabian Joint Operataions Oil
Corporation.
Time Management: Strategies for Control: A skills-based
training course for Legal Secretaries.
Dealing with Difficult Situations: A skills-based
training course for support staff in Law firms who have to
deal with internal and external clients.
Client Focused Pitching: A skills-based training course
for lawyers in a City Law Firm who have to pitch for business or present to clients.
Managing Performance: A skills-based two day workshop
for managers in the call centre industry. Covering feedback,
appraisals, conflict situations and communication styles.
A Coaching Programme for a City Law college for newly qualified trainers
and tutors. Includes training, observation and feedback sessions.
A five-day Leadership Training Programme run for a
telecom operator serving the Gulf and Middle East Region.
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