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Our Courses
Negotiation Skills
Managers and professionals need to know how to negotiate
They might be agreeing terms of a contract, negotiating with
buyers, sales people, or peers in other organisations. They
may be negotiating with staff, managers, staff associations
or representatives. In all cases, it will be essential to
reach a good settlement which represents a satisfactory outcome
for all parties, whilst retaining the all-important on-going
working relationship.
How to negotiate
To negotiate effectively, managers and professionals need
a clear approach and a real understanding of precisely what
negotiation is. They also need an insight into their particular
negotiating style.
Through negotiation skills training your managers and professionals
will:
- learn about the key negotiation skills of influencing,
persuading, being assertive and handling conflict
- understand the need to plan, prepare, and structure negotiations
- be able to apply this to real situations, past and present
- gain some insight into their preferred conflict and negotiation
style and see how they can adapt
- practise the fundamental skills underlying negotiation:
effective listening and probing questioning
- learn techniques for maintaining some “emotional
distance” in the heat of the negotiations
- appreciate how much importance to attach to tactics.
To improve your negotiation skills:
Call us at +44 (0)7971 540 073, email us at
, or fill in the form on our
contact page, and we’ll tell you more about this
in-company bespoke training course.
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